Targeted Audience:
Managers, Supervisors, Executives.
Individuals who need to improve their knowledge and skills in writing HR policies and procedures.

Training Program goals:
Understanding Human Resources policies and procedures.
Equipping participants with the knowledge to write and develop HR policies and procedures.
Being able to clearly differentiate between policies and procedures.
Understanding the nature and importance of labour relations.

Contents & Program Outline:
Human Resources Management concept.
From Human Resource to Human Capital
HRM practitioners’ roles and functions
Planning Human resources, concurrently with organizational goals planning.
Human resources policies and how it is written?
Human resources procedures, from writing to implementing
Differentiating policies from procedures
The Basic concepts and methodologies of setting human resources policies.
Policies, procedures, and situations in which managers have exclusions.
The importance of legal insertion.
Setting HR policies.
Basics of writing and implementing HR procedures.
Designing and using forms.
The nature of labor relations.
Managing labor relations.
Public relations and its’ obligations towards the internal audience.
Coordination between PR, HR, and the other departments within organizations.
Case studies, and practical training.