Targeted Audience:
Organisational managers & executive managers.
Head of departments & supervisors.
Strategic decision makers.

Training Program Goals
Translating the organisational strategy and goals into balanced performance.
Aiding participants’ knowledge about the balanced score cards usage.
Equipping participants with the necessary knowledge in order to understand the organisational change when applying the Balanced Score Cards.

Contents & Program Outlines
-Introduction to Balanced Score Cards.
-Why balanced measurement?
-Measurements & strategic vs. non-strategic goals.
-Strategic maps.
-Strategic measurement, and goals setting standards.
-The benefits and elements of balanced Score cards success, and how it can failed.
-The development of Balanced Score Cards concepts.
-The details of balanced performance system.
-The motives to adopt balanced performance system.
-The needs of balanced score card.
-The obstacles that faces applying Balanced Score Cards.
-Risks to be considered when applying Balanced Score Cards.
-Cores of Balanced Score Card.
-The steps of designing and implementing Balanced Score Card.
-The financial and non-financial indicators of the balanced performance.
-The strategic management system, and managing performance.
-The types of perfiremecnce indicators:
-Effectivness indicators.
-Efficiency indicators.
-Productivity indicators.
-Quality indicators.
-Competitivness indicators.
-Achievements indicators.
-Results indicators.
-Root Cause Analysis, & Ishikawa (Fishbone Analysis).
-Strategic Map, and Balanced Scored Cards.
-Case studies, and practical training.