Information Systems (IS) play a vital role in the decision-making process. IS are tools and instruments engaged in recording, analyzing, and disseminating strategic information within the organization. DSS as interactive Information Technology (IT) based systems, which utilize data and models to solve unstructured problems and, thereby, speed up the decision-making process.
Decision support systems, by definition, provide business intelligence and analytics to strengthen some kind of choice process.

Targeted audience:
Managers
Executives
Supervisors
Anyone who is or will be responsible for Business Intelligence and Decision Making.
 
Training program goals:
Understand today’s turbulent business environment and describe how organizations survive and even excel in such an environment.
Understand the need for computerized support of managerial decision-making.
Understand an early framework for managerial decision-making.
 
Contents & program outline:
Decision support systems (DSS) definitions.
Conceptual foundations of the decision support systems (DSS) methodology.
Decision support systems concepts, methodology, and technology: An overview.
Data warehousing.
Business analytics and data visualization.
Business performance management.
Artificial intelligence and expert systems.